- ShoppingChinaNow.com does everything in its power to ensure that you get the high-quality item you ask for quickly and conveniently. We also strive to make your shopping experience as hassle-free as possible by offering options for making returns.
- However, if you have been inconvenienced by an item that is damaged in shipping, such damage should be identified at the presence of the carrier person and notify us via email to
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or call us at +86-13950-171971 within two (2) working days;
- If notified in time, ShoppingChinaNow.com will provide a replacement or refund for any such damaged item within 15 days of the original ship date.
- If you choose a refund for the item, we will refund you the expense for the item sent to you damaged in shipping and the shipping cost charged against you.
- If you choose to exchange the item for a duplicate, you will not be responsible for the shipping and handling charges on the replacement item. Shipping and handling charges on the original part will be applied to the replacement; they will not be refunded.
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